Privacy Policy

• Your details: name, address, email and phone number when you place an order or create an account.
• Payment information: processed securely by our payment partner. We do not see or store your card details.
• Browsing information: IP address, browser and device details, used to understand how the site is used and to improve it.

• To process and deliver your orders.
• To send order updates and, if you agree, offers and newsletters.
• To answer your questions and give you support.
• To improve our site and understand what customers like.
• To meet legal, tax and accounting requirements.

• Service providers that help us with delivery, payments and site analytics, only for those purposes.
• Authorities, when the law requires it or to respond to a valid legal request.

We do not sell your personal information.

• Online payments are handled by our payment partner on secure, encrypted connections.
• Only authorised people can access your personal information.
• If a data breach affects you, we will tell you as the law requires.

• Sign in to your account to update or correct your details.
• To stop promotional messages, use the unsubscribe link in any email, or tell us by email or on WhatsApp.
• You can withdraw your consent for offers and marketing at any time.

• Essential cookies keep your cart, login and checkout working.
• Other cookies help us understand how the site is used and personalise your experience.
• You can block or delete cookies in your browser settings. Some parts of the site may not work without essential cookies.

• Ask to see the personal information we hold about you.
• Ask us to correct or update it.
• Ask us to delete it, unless we must keep it by law (for example tax records).
• Withdraw your consent at any time.
• Name someone to exercise these rights for you if you cannot.
• Make a complaint about how we handle your information.

To use any of these, contact us using the details in section 11. We will reply as soon as we can, and within the time the law requires.

We keep your information only for as long as we need it to deliver your order, handle returns and refunds, support you, and meet tax, accounting and other legal requirements. After that we delete it or make it anonymous.

Our products are for children, but this site is for parents and guardians. We do not knowingly collect personal information from anyone under 18. If you give us a child’s details (for example for delivery or a gift message), you confirm that you are the child’s parent or legal guardian, or have their permission.

Some of our service providers (for example for payments, analytics or international delivery) may handle your information outside India. We share only what they need to do their job.

• Business name: [to fill: legal name]
• Email: [to fill: email]
• Phone / WhatsApp: +91 9767903919
• Grievance Officer: [to fill: name and designation]

We acknowledge every complaint within 48 hours and aim to resolve it within one month.

We may update this policy from time to time. The latest version is always on this page.